Shipping policy

Overview & Processing Time
Order Processing: Orders are processed within 1 to 2 business days (Monday through Saturday).
Fulfillment Notice: Because we use a global and regional dropshipping model, items are shipped directly from our trusted international and local fulfillment partners. [1]
    Shipping Rates & Delivery Timelines (UAE)
    Standard UAE Delivery: Takes 5 to 12 business days depending on the emirate (Dubai, Abu Dhabi, Sharjah, Ajman, and Northern Emirates).
    Local/Regional Warehouse Items: If shipped from a regional GCC warehouse, delivery takes 2 to 5 business days.
    Shipping Fees: We offer Free Shipping on all orders over AED 150. Standard shipping is a flat rate of AED 20 for orders below that threshold. [1, 2]
      Tracking & Orders
      Order Tracking: Once shipped, you will receive a confirmation email containing your tracking number.
      You can track your package directly on our site or via universal trackers like 17Track. [1]
        Delays & Custom Issues
        Customs & Clearances: Since products are sourced externally, rare customs inspections may cause minor delays beyond our standard delivery window.
        We are not responsible for delays caused by incomplete address details provided at checkout. Please ensure your phone number and local address (including area and building name) are accurate.